Over 200 attendees attended last week’s Percona Live NY event. This year we structured event different than in 2011 with Tutorial Day allowing for in-depth 3 hour presentations for those looking to dive deep into specific topics. We also added an Expo Hall which allowed a lot of MySQL Ecosystem participant to meet their prospective [...]
All Perconians are back home after spending January 19-25 near Cancun, Mexico for our fourth annual company meeting. A total of 60 people gathered at the Grand Palladium Resort & Spa on the Maya Riviera. 39 were Percona employees and 21 were family and guests. Earlier Percona gatherings were held in Egypt (2007), Turkey (2008), [...]
As part of our growth process and with the introduction of our Support and Maintenance services, we’re looking for a new Support Engineer.
You would be a part of a unit that operates 24×7 and be the first line of contact for our customers.
Responsibilities include handling or dispatching emergencies and support requests, triaging incoming issues, and ensuring customers always get the attention they need.
We’ve just announced a new support offering for MySQL. There’s a press release here, and product information page here. But what does this new service really mean for you, in practical terms? This is actually important — it will open up a range of new choices for you. I’ll explain two major points that matter [...]
Percona is hiring. As part of our growth process, we introduced the role of the Shift Support Captain in 2009 (see the original announcement here) to provide customers with a 24×7 technical contact person. The Shift Support Team dispatches incoming emergencies, assigns new issues, handles or escalates incoming Nagios alerts from some customers, and in [...]
Being completely distributed team, meetings are very important for us and this time we went to the Turkey in the end of October (yes, yes I could be faster with sharing photos) This went we went to Turkey, Antalya region, which is a destination which is very easy to reach from Europe as well as [...]
Kaj wrote me email yesterday asking if I was sleeping for a whole week or may be dead because I’m probably the only one of people blogging about MySQL who has not commented about announced Sun – MySQL Deal. In fact I was just on extremely busy travel schedule last week, so I’m just finding [...]
I published slides from my two talks from our Egypt company meeting. First one is about Sphinx search engine. The originally presentation was prepared by Andrew Aksenoff, author of Sphinx for HighLoad.ru conference, I translated it on English for our meeting. And second about Mercurial version system, the tool we decided to use for our [...]
So we’re back from the company meeting which took place last week in Hurghada, Egypt. It was a great opportunity to meet a lot of people for the first time in person to work together and have some fun.
Our company, Percona is even more Virtual than MySQL AB – we have no offices and 100% of staff members work out of their homes (or traveling, onsite with customers etc). We also probably have just couple of cities where more than one Employee lives. Working as a virtual company has a lot of benefits [...]