As part of Percona Remote DBA for MySQL service we recognize that reliable backups are one of the most important things we can bring to the table. In my experience handling emergencies, the single worst thing that can happen is finding out you don’t have backups available when some sort of data loss or catastrophic [...]
In this post, I’ll cover the new MySQL monitoring plugins we created for Nagios, and explain their features and intended purpose. I want to add a little context. What problem were we trying to solve with these plugins? Why yet another set of MySQL monitoring plugins? The typical problem with Nagios monitoring (and indeed with [...]
We’ve released a new set of monitoring plugins for MySQL servers and related software. With these plugins, you can set up world-class graphing and monitoring for your MySQL servers, using your own on-premises Cacti and Nagios software. The Cacti plugins are derived from an existing set of templates we’ve been using for several years, but [...]
On the 25th of January at 10 am PST, I will present a webinar on preventing MySQL emergencies titled “Preventing Downtime in Production MySQL Servers”. The material I will present is based on in-depth research done by Percona across many production servers. We analyzed more than 150 emergency cases and categorized our findings to help [...]
We’ve just published a new white paper analyzing the causes of emergency incidents filed by our customers. The numbers contradict the urban myth that bad SQL is the most common problem in databases. There are a number of surprises in other areas, too, such as the causes of data loss. This is the companion to [...]
About a year ago, I started a study of emergency incidents that our customers filed with us. What I found was really surprising, and defied conventional wisdom. I learned a lot about preventing emergencies. I just published the outcome as a white paper, including checklists that you can use and modify for your own servers. [...]
As part of our growth process and with the introduction of our Support and Maintenance services, we’re looking for a new Support Engineer.
You would be a part of a unit that operates 24×7 and be the first line of contact for our customers.
Responsibilities include handling or dispatching emergencies and support requests, triaging incoming issues, and ensuring customers always get the attention they need.
Percona is hiring. As part of our growth process, we introduced the role of the Shift Support Captain in 2009 (see the original announcement here) to provide customers with a 24×7 technical contact person. The Shift Support Team dispatches incoming emergencies, assigns new issues, handles or escalates incoming Nagios alerts from some customers, and in [...]
Percona, the company maintaining MySQL Performance Blog has a good presence on the conference this year. We have me (Peter), Vadim, Aurimas, Baron and Andrew attending the show. Alexey had to stay because he could not get Visa in time and Maciek is staying to be able to reliably service emergencies arising with our customers.